Unforgettable experiences that make vacation dreams come true

Terms

Terms and Conditions apply that are important matters which affect your legal rights. Read below carefully.

Information & Details

While we strive to always provide the latest information and details about our product offerings on this website, please be sure to check with your travel agent on any specifics that may be important to you. Information presented here is subject to change and is not guaranteed to be free from errors. Contents of this website only apply to our Resorts located in El Nido, Palawan, Philippines.

Nothing contained herein shall be deemed or construed to create any financial or other liability or responsibility on Treasure Point Vacation Club for or on behalf of, or in relation to, any of the various Travel Agents or Agencies listed in this website.

All prices listed in this site are in Philippines Pesos, unless otherwise specified. Promotions listed in this website can be changed or withdrawn at any time and blackout dates may apply.

Copyright Information

All material contained within this website is the sole property of Treasure Point Vacation Club and cannot be used, reproduced, copied or modified, in its entirety or in part, without prior written consent by an authorized agent of Treasure Point Vacation Club.

TREASURE POINT VACATION CLUB. (“Treasure Point”)

TERMS & CONDITIONS
IMPORTANT: THESE TERMS AND CONDITIONS APPLY IN RELATION FOR HOTEL ACCOMMODATIONS, TRANSPORTATION, AND OTHER SERVICES FOR YOU AND ANYONE TRAVELING WITH OR THROUGH YOU (COLLECTIVELY AND INDIVIDUALLY GUEST) AND MAY AFFECT YOUR LEGAL RIGHTS. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. YOUR ACCEPTANCE OF TICKETS OR VOUCHERS FROM TREASURE POINT CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS (THE CONTRACT).

Additional Definitions: As used herein, “Arrival” means the Guest’s arrival at the Hotel for the start of their vacation. “Hotel” means the resort(s) visited by Guest.

These terms and conditions shall supersede and/or override any representations contained in any advertising and promotional materials to the extent of any inconsistency.

Tour Operator and/or Travel Agents: Any Tour Operator and/or Travel Agent used by Guest to make reservations is, for all purposes, Guest’s agent, and represents that the Tour Operator and/or Travel Agent has the authority to receive notice of these Terms and Conditions on behalf of the Guest. Guest’s Tour Operator and/or Travel Agent agrees also to promptly notify a Guest of these Terms and Conditions. Neither Treasure Point nor the Hotel shall be liable for any representations made by Guest’s Tour Operator and/or Travel Agent. No Tour Operator and/or Travel Agent has the authority to modify or waive these terms and conditions.

Rates: All rates are subject to change until purchase price is paid in full. All rates are subject to change at any time due to the imposition of taxes or other government charges; fare increases, fuel or other surcharges, or other events beyond Treasure Point’s control. Treasure Point may reissue the invoice for any reservation to reflect any such changes, or to correct any error in the computation of the purchase price of your reservation. All rates are in Philippines Pesos.

Special Deposit, Payment & Cancellation Terms

Changes to reservations:
if guest desires to change, but not cancel, a reservation, then they will be subject to the following:
at any point prior to travel, guests making revisions to their booking to upgrade (i.e. Add nights, adding rooms, additional persons), there is no charge.
any other revisions to the booking (i.e. Subtracting number of nights, subtracting rooms) received between 30 and 15 days prior to travel; a revision fee of php 10,000 per person would apply. For other revisions received 14 calendar days or less prior to travel; they will be subject to full penalty.
all requested changes to reservations are subject to Treasure Point’s sole discretion, and any changes must be approved in writing. Only one name change permitted. Changes are subject to all applicable airline fare increases, government taxes, security fees, fuel surcharges and other charges and restrictions.

If the revised reservation is subsequently cancelled, the cancellation penalties for the original dates of travel will apply.

Special requests: Treasure Point cannot guarantee that it will satisfy special requests (including but not limited to requests for specific hotel or villa locations, adjoining rooms and bed sizes. Treasure Point is not responsible if such requests are not met.

Persons with disabilities: Treasure Point cannot guarantee that destination airports, airport transfer vehicles, or hotel accommodations are wheelchair accessible. Purchase price does not include any services that may be specially required as a result of a physical disability.

Room and hotel changes: Treasure Point may, for any reason, at any time, and without prior notice, substitute hotels and/or rooms for accommodations of equal or greater value than those specified in guest’s reservation. Treasure Point shall not be liable for any loss or injury to guest caused by such substitution of hotel and/or rooms.

Flights & air carriers: all flight times, itineraries, carriers, equipment, and check-in times are subject to change or cancellation without notice. Guest should contact the airline within twenty-four hours of departure to confirm flight times, itineraries, and check-in. Certain fare class (special fares) do not allow for upgrades, preferential seating and other auxiliaries. Treasure Point is not responsible for any loss or injury to guest for missed flights or connections, or if guest is denied boarding. Guests with connecting flights should allow ample time for connections as specified by the airline and/or the connecting airport. Carriage and services provided by the airline.

Travel documents: proof of citizenship is guest’s responsibility. Guest is responsible for furnishing proof of citizenship in the form of a valid passport, and any other documentation necessary for travel. Guest should consult with their travel agent or airline, or appropriate government authorities to ascertain what documentation is necessary. Guest may be refused passage/entry if they do not possess necessary travel documents. Treasure Point is not responsible for guest’s failure to obtain and safeguard necessary travel documents.

Customs and immigration: customs and/or immigration officials may, at their own discretion, deny guest entry into their country, and/or seize, confiscate, or impound personal property. Treasure Point is not liable for any loss or injury arising from guest being denied entry into any country or the seizure, confiscation, or impoundment of any personal property.

Baggage limitations: checked baggage is subject to restrictions imposed by the airline and applicable law. Please contact the airline for weight and size restrictions.

Compliance with local and other law: guest is responsible for knowing, obeying and complying with the laws and regulations of their destination, and neither Treasure Point nor any hotel has any duty to inform or warn guest about the destination’s laws and/or regulations. Treasure Point and the hotel also regularly conduct business by electronic means (e.g., ipad) and signature, including but not limited to required signing and assent at check-in, required signing and assent to any waiver provision, and voluntarily signing and assent to waiver, agreement and/or release by guest, and by continuing with the reservation and booking to check-in, guest hereby acknowledges and agrees to the same, as applicable.

Airport departure taxes: guest may be required to pay airport departure taxes to the government of their destination for each traveler as required by local law. Such taxes may not be included in the price of their vacation.

CANCELLATION

You have the right to cancel your purchase at any time. Please note that if your purchase is paid through a monthly payment plan, you must cancel your purchase before it renews for a subsequent month in order to avoid being charged for the next month’s payment. If you cancel your purchase, the cancellation will become effective at the end of the then-current monthly period. Cancellation must be in writing and if sent by mail, addressed to: Treasure Point-Rescission Department, Unit 212, Commercecenter, Filinvest Ave, Muntinlupa City, Alabang, Philippines. Cancellation will be accomplished at the moment the letter is postmarked. If sent by mail, the letter may be certified with a return receipt requested.

REFUND POLICY

REFUNDS AFTER FIFTEEN CALENDAR DAYS WILL NOT BE PROVIDED FOR ANY PURCHASE. WE DO NOT PROVIDE CREDIT, REFUNDS, OR PRORATED BILLING FOR PURCHASES THAT ARE CANCELLED MID-MONTH. Treasure Point reserves the right to offer refunds, discounts or other considerations in select circumstances at its sole discretion. Please note that each circumstance is unique and election to make such an offer in one instance does not create the obligation to do so in another. The period within which the purchaser may rescind the purchase and receive a refund of the amount of the purchase price paid, except for the Twenty Thousand Pesos (P20,000.00) non-refundable processing and administration fees. The period may be exercised within fifteen (15) calendar days commencing from the date of signing of the Purchase Agreement only. Beyond this period, no refund shall be allowed. If the down payment for the purchase is less than the P20,000.00 processing fee, the purchaser shall be liable for the balance of the processing fee therefore the right to refund any amount paid shall not apply.

FORUM SELECTION AND CHOICE OF LAW:

  1. As against Treasure Point only: all claims whatsoever against Treasure Point, its affiliates, subsidiaries, directors, officers, employees, agents, or contractors, arising from, in connection with, or incidental to the contract, or guest’s visit to hotel, including, but not limited to, any claims relating to the formation, interpretation, construction, waiver, modification, performance, discharge, or breach of the contract, or the existence, extent, or breach of any fiduciary duty, or any duty in tort or pursuant to any statute, shall be litigated solely and exclusively in Philippines, and shall be governed by the laws of republic of Philippines without regard to the choice of law principles thereof.
  2. Claims which include hotel and/or Treasure Point Vacation Club Inc., notwithstanding claims in the foregoing paragraphs, any claims whatsoever arising from, in connection with, or incidental to any personal injury, illness or death, that include any claim whatsoever against Treasure Point Vacation Club Inc. The hotel, hotel management company, and/or their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents and representatives, and to which claim Treasure Point is also a party, shall be litigated solely and exclusively in the courts of the country in which the hotel is physically located and governed exclusively by the laws of the country in which the hotel is physically located.
  3. Notice of required signing and assent at hotel check-in notwithstanding the terms set forth in paragraphs of this contract, the guest will be required during the hotel check-in process upon arrival, to separately and specifically sign and assent to the following forum selection and choice of law provisions:

The undersigned guest(s) hereby knowingly and voluntarily agrees that any and all claims that each such guest may have against Treasure Point Vacation Club, the hotel, hotel management company, and/or their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents and representatives, in connection with or in any way incident or related to the undersigned guest’s (or guests’) stay at the hotel/resort, shall be governed solely by the laws of the country in which the resort is physically located as the exclusive choice of law, and further that the courts of the country in which the resort is physically located shall be the exclusive venue/forum for any proceedings, claims or litigation whatsoever.

The guest is required to sign and assent to such terms and conditions at check-in, signature may be by electronic means (e.g., iPad), and the guest is hereby on notice of same for acknowledgement and agreement.

If the guest does not sign and assent to such terms and conditions at check-in process, the guest will not be allowed to check-in and will be denied access to the hotel.

Accordingly, advance notification of this requirement is hereby provided. The guest’s tour operator and/or travel agent (to the extent one has been used) is being provided with this notice and, in turn, said tour operator and/or travel agent is required to provide a copy of the notice to the guest.

Should the guest decide to cancel guest’s trip/vacation based upon an unwillingness to sign and assent to the specific forum selection and choice of law provisions, the following minimum cancellation charges are: choice of law provisions, the standard tour operator penalties apply.

Use of guest’s likeness: guest will be required during the hotel check-in process upon arrival, to assent to the following use of guest’s likeness provision:

The undersigned guest(s) grants Treasure Point Vacation Club and beaches resorts and/or its promotional partners the exclusive right to photograph and video you during your stay at the hotel and include such photographic, video and other visual portrayal(s) of the undersigned guest(s), in any medium of any nature whatsoever, for any purpose, including without limitation trade, advertising, sales, publicity or otherwise, without compensation to such guest, and all rights, title and interest therein (including all worldwide copyrights therein) shall be the sole property of Treasure Point Vacation Club and beaches resorts, free from any claims by the undersigned guest(s) and or any person deriving any rights or interest from such guest and each undersigned guest(s) understands and hereby knowingly and voluntarily so agrees. If the guest does not sign and assent to such terms and conditions at check-in process, the guest will not be allowed to check-in and will be denied access to the hotel. Accordingly, advance notification of this requirement is hereby provided.

Limitations periods: no suit shall be maintainable against Treasure Point, any hotel or hotel management company, Treasure Point Vacation Club, their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents or representatives relating to personal injury, illness or death or loss or damage to property.

Limitation of damages: Treasure Point, Treasure Point Vacation Club, any hotel or hotel management company, their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents or representatives shall not be liable to guest in any circumstances for: (a) any personal injuries or property damage arising out of or caused by any act or omission on the part of any air carrier or ground transportation carrier; (b) emotional distress, mental suffering, or psychological injury of any kind; or (c) any consequential, incidental, punitive or exemplary damages.

Waiver of liability: private villa pools at Treasure Point Vacation Club located in El Nido, Palawan.

The guest will be required during the hotel check-in process upon arrival, to separately and specifically sign and assent to the following waiver provision:

The balconies of some of the rooms at the Treasure Point Vacation Club are equipped with a private pool with infinity edge (“balcony infinity pool”). Undersigned guest(s) acknowledges and agrees to follow all posted safety precautions related to the balcony infinity pool including, but not limited to,

The strict prohibition against entering the infinity pool’s overflow channel, resting, sitting or climbing on the wall(s) and/or edge(s) of the balcony infinity pool, and even so undersigned guest(s) acknowledges he or she is hereby on notice of the same and agrees to assume any associated risks. In doing so, undersigned guest(s)hereby waives, discharges and holds harmless Treasure Point, any hotel or hotel management company, Treasure Point Vacation Club, and their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents or representatives (together, the “releases”) from all liabilities, claims, actions, damages, costs and/or expenses which may arise out of or in any way concern the undersigned guest’s (or guests’) use of the balcony infinity pool. Undersigned guest(s) understands and acknowledges that this waiver includes claims based on negligence and/or the action(s) or inaction(s) of the releases. By signing below, undersigned guest(s) acknowledges that a different room without a balcony infinity pool is readily available for undersigned guest(s) and that he/she/they have declined such alternative accommodation.

The guest may be required to sign and assent to the above waiver provision at hotel check-in by electronic means (e.g., iPad) and signature, and the guest is hereby on notice of the same for acknowledgement and agreement.

If the guest does not sign and assent to such terms and conditions at check-in process, the guest will be denied access to rooms equipped with a balcony infinity pool and/or the guest will not be allowed to check-in to the hotel. Accordingly, advance notification of this requirement is hereby provided.

Waiver of liability: over-the-water villas and/or over-the-water bungalows and/or over-the-water rooms at any Treasure Point (jointly and severally the villas).

The guest will be required during the hotel check-in process upon arrival, to sign and assent to the following waiver provision:

The villas are perched on a deck floating above the ocean waters and may be equipped with a see-through glass floor for ocean viewing, a tranquility soaking tub, an over-the-water hammock, an open patio deck, and a private pool with infinity edge (together, the “private villa infinity pool and deck amenities”). Undersigned guest(s) acknowledges and agrees to follow all posted safety precautions related to the private villa infinity pool and deck amenities including, but not limited to the strict prohibition (1) of alcoholic beverages, jumping, diving, swinging, horseplay, and rough play in or near the private villa infinity pool and deck amenities, and/or specifically from or on the over-the-water hammock, (2) against entering any of the private infinity pool’s overflow channel, and (3) against any resting, sitting or climbing on the wall(s) and/or edge(s) of the private villa infinity pool and deck amenities, and even so, undersign guest(s) acknowledges he/she is hereby on notice of the same and agrees to assume any associated risks. In doing so, undersigned guest(s)hereby waives, discharges and holds harmless Treasure Point, any hotel or hotel management company, Treasure Point Vacation Club, and their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents or representatives (together, the “releases”) from all liabilities claims, actions, damages, costs and/or expenses which may arise out of or in any way concern the undersigned guest’s (or guests’) use of the private villa infinity pool and deck amenities. Undersigned guest(s) understands and acknowledges that this waiver includes claims based on negligence and/or the action(s) or inaction(s) of the releases. By signing below, undersigned guest(s) acknowledges that a different room without the private villa infinity pool and deck amenities is readily available for undersigned guest(s) and that he/she/they have declined such alternative accommodation.

The Guest may be required to SIGN AND ASSENT to the above waiver provision AT HOTEL CHECK-IN by electronic means (e.g., iPad) and Signature, and the Guest is hereby on notice of the same for acknowledgement and agreement.

If the guest does not sign and assent to such terms and conditions at check-in process, the guest will be denied access to rooms equipped with a balcony infinity pool and/or the guest will not be allowed to check-in to the hotel. Accordingly, advance notification of this requirement is hereby provided.

All Other Defenses Preserved: Nothing in this Contract shall exclude the application of any defense, including but not limited to any governing law limiting or excluding actions, claims, liability or damages.

Our resorts provide and serves alcoholic beverages for reasonable consumption by, and the entertainment and enjoyment of, its guests of legal drinking age at each of its hotels/resorts. the undersigned guest staying at the hotel/resort along with a minor or child (i.e., any individual or person under the age of 18) hereby knowingly and voluntarily acknowledges and agrees that the responsible adult guest shall not furnish, supply, or knowingly allow or permit the use, consumption and/or possession of alcoholic beverages by a minor or child during their stay. if the undersigned guest knows or has reason to know of the illegal use, consumption and/or possession by a minor or child of alcoholic beverages at the hotel/resort, and thereafter permits such use, consumption and/or possession, and the intoxicated minor or child injures or kills themselves or another, the undersigned guest, by affixing their signature below, understands by agreement and acknowledgement that it is possible the injury, death, damage or destruction occurred with and/or without fault on the part of the hotel/resort, its employees or agents, hereby discharges and holds harmless Treasure Point Vacation Club Inc., the hotel/resort, hotel management company, and/or their affiliates, subsidiaries, insurers, directors, officers, and employees from all claims, demands, actions and/or damages one may have against the hotel/resort, its employees or agents in connection with or in any way incident or related to the injury, death, damage or destruction suffered.

ADDITIONAL PROHIBITED ACTIVITIES

You are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of your vacation unit. In connection with your use of the vacation package, you will not and will not assist or enable others to:

(a) breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms, Policies or House Rules; (b) use the vacation package or unit for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Treasure Point endorsement, partnership or otherwise misleads others as to your affiliation with Treasure Point Vacation Club, Inc; (c) copy, store or otherwise access or use any information, including personally identifiable information about any other customer, contained in Treasure Point database in any way that is inconsistent with Treasure Point’s Privacy Policy or these Terms or that otherwise violates the privacy rights of Customers or third parties; (d) use Treasure Point in connection with the distribution of unsolicited commercial messages (“spam”); (e) offer, as a Host, any Accommodation that you do not yourself own or have permission to make available as a residential or other vacation property through Treasure Point; (f) unless Treasure Point explicitly permits otherwise, book any Listing if you will not actually be using the vacation unit yourself; (g) contact another Customer for any purpose, including, but not limited to, recruiting or otherwise soliciting any Customer to join third-party services, applications or websites, without our prior written approval; (h) use Treasure Point to request, make or accept a booking independent of Treasure Point, to circumvent any Service Fees or for any other reason; (i) request, accept or make any payment outside of the Treasure Point booking office. If you do so, you acknowledge and agree that you: (1) would be in breach of these Terms; (2) accept all risks and responsibility for such payment, (3) hold Treasure Point harmless from any liability for such payment; (j) discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behavior; (k) misuse or abuse any services associated with the Treasure Point Vacation Rental and the Referral Income program as determined by Treasure Point in its sole discretion. (l) use, display, mirror or frame Treasure Point or it Vacation Packages, or any individual element within the website, Treasure Point’s name, any Treasure Point trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page in the Treasure Point website, without Treasure Point’s express written consent; (m) dilute, tarnish or otherwise harm the Treasure Point brand in any way, including through unauthorized use of content, registering and/or using Treasure Point or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Treasure Point domains, trademarks, taglines, promotional campaigns or content; (n) use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with Treasure Point website for any purpose; (o) avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by Treasure Point or any of Treasure Point’s providers or any other third party to protect Treasure Point website; (p) violate or infringe anyone else’s rights or otherwise cause harm to anyone.